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Return and Refund policy
A. The product must not have been used.
B. The return must be made within ten (10) calendar days.
C. The product must be accompanied by the original proof of purchase (
Retail receipt, invoice, delivery note-invoice, etc.).
D. To be in the condition received by the customer, complete and without damage, and
the packaging to be the one that normally accompanies the product. To get the products to
In good condition, you need to pack them properly – in a bigger box – so that it
is protected during shipment.
* For the change of products, the current value of each code is valid (in products 10
or discounts and Black Friday etc., the prices of the respective discount periods apply
during the change).
** Changes are made only between products of the same season.
Products in the Offers section are not subject to change of terms and
refunds unless they are defective products.
All returns concern:
Athens – Agioi Anargiroi, PC 13561
Contact Phone: +30 6985125140
Before any return you must first contact us
to record the movement in our files, otherwise the return will not be accepted.
In case of purchase or change from the physical store, it can not be done
exchange or refund remotely (via the online store) and exchange or refund
(credit) will be made exclusively by your physical store.
You have the right to withdraw from the purchase of any product within 10
calendar days without any explanation. The withdrawal period ends
10 calendar days from the day you acquired the physical possession of the
products you purchased. To exercise the right of withdrawal, you must:
send to the Company For a clear statement By e-mail to firstname.lastname@example.org.
It is pointed out that the right of withdrawal can be exercised only for products that have been
Consequences of withdrawal
If you opt out of purchasing products from your online store, you will make
your purchase money refundable, excluding shipping costs. Refunds will be
made on the same payment method you used for the original transaction. The
refund will be made after the Company returns the products in
excellent condition and without being worn or used, without
special markings (labels, sealed packaging if any) and if accompanied by
all the necessary documents (eg receipt of retail ). You must send back
products or deliver them to the Company without undue delay and
definitely within 10 days of the day you acquired the physical possession of the
products. The deadline is considered to be met if you send the products back before
the end of the 10 day period.
Mon – Wed: 9.00 – 15.00
Tue – Wed – Fri: 9.00 – 14.00 | 17:00 – 21:00
Sat: 9.00 – 15.00
Konstantinoupoleos 184, Athens – Agioi Anargiroi, PC 13561
+ 30 6985125140